Following on from the success of our webinar Roadmap Your Way To Success In 2017, Receptive CEO, Hannah Chaplin and Head of Customer Success, Aly Mahan, take a more in-depth look at how to handle product demand from your internal teams.
Whether it's feature requests, ideas, insights or general feedback, your internal teams are an amazing source of data for your roadmap. However, capturing & using this data effectively then balancing it with demand from your customers and prospects is a real challenge in SaaS; especially at scale.
In this free webinar, product managers will learn:
Why internal teams all have different demands on your product & how to turn the data into a competitive advantage
How to act strategically by balancing demand from internal teams with feature requests, ideas and feedback from your customer base
Tips & tools for product teams to allow them to communicate progress across the organization, reduce politics and bring real data to difficult product decisions
We will also cover a lot of lessons for team members of SaaS organizations including:
How to ensure your voice is heard when product decisions are being made;
How to help your product team by reporting feature requests, ideas and feedback;
And finally, why not all of your requests will be acted upon and how that’s actually great for your organization.
Who should watch this webinar?
This webinar is especially beneficial if you fit any one of the criteria below:
- Anyone who works on product or in a leadership role in a software company (on-premise or SaaS)
- Software businesses of all sizes but especially mid to Enterprise organizations
- New and experienced product managers, VP/Director of product(s)
Watch more in the series
You can watch Part 1 of our mini-series on Customer Feedback here.