Frequently asked questions
How many users can I have?
There's no limit on number of customers, team size or number of features — but call us if you have > 100k users.
Is there a free trial?
Yes, try Receptive on any plan for free for 14 days. No credit card required.
Is there a startup plan?
We do have a startup plan for very early-stage startup customers.
How can I pay?
Credit card on all plans. Annual invoicing available on up-front annual plans.
Can I read some case studies?
Yes, have a read on our case study page.
Can I get a demo?
Sure, go here.
What cards do you accept?
VISA, MasterCard & American Express. Card payments by Stripe.
How do I cancel?
Just email firstname.lastname@example.org letting us know that you want to cancel.
What is the minimum contract length?
Choose between rolling monthly or annual commitment
Can I change plan?
Yes. We pro-rate for any days remaining in your billing cycle.
Can I ask a question?
Yes, please email email@example.com.