Plans & pricing
Choose the plan that best suits you
Small Teams$199 /month
- 10 team users
- 1k customer users
- 5 modules
- Manage requests & feedback
- Customer & prospect demand reports
- Automatic notifications
- Automatic release logs
- Build & publish roadmaps
- Customer single-sign-on
- Jira Integration
- 750+ Zapier integrations
- In-app widget & customer portal
- Email support
For the EnterpriseCALL
- Unlimited team
- Unlimited customers
- Unlimited modules
- all Silver features +
- Gold customer success program
- Salesforce integration
- API development support
- Professional services
- Custom legals
- Choice of datacenter
- Named customer success manager
- Priority phone support
Need a specific feature from a different plan? Just add it on …
Whitelabel domain SSL
Choice of datacenter
- Kickoff call to get you off on the right foot
- Customized implementation checklist
- Quarterly updates with a CSM
- Access to all of our best practices and how-to resources
- All Bronze +
- Weekly planning and Q&A calls with designated CSM during implementation
- Training sessions for each of your teams
- Ongoing quarterly success calls with your CSM
- All Silver +
- As needed planning and Q&A calls, slack, & emails with designated CSM during implementation
- Hands on account setup
- Workflow planning, setup, and optimization for each of your processes & teams
- Customized training sessions for each team in your Receptive account
- Goals and metrics planning & tracking
- Ongoing monthly success calls with your CSM
- New employee training
On site training
Customized training sessions for each of your teams
Hands on account setup
Workflow planning, setup, and optimization
Best practices training
New employee training
Goals and metrics planning
Additional Customer Success Add-ons
"It's unheard of for a brand new system and workflow to actually make our lives easier day to day right off the bat."- Chris Snell, Product Manager, Firefly Learning
Frequently asked questions
How can I pay?
Credit card payment available on all plans. Annual invoicing available on up-front annual plans.
Can I read some case studies?
Yes, have a read on our case study page.
Can I get a demo?
Request a callback to see if Receptive is the right fit for you, if so, we can organise a demo at a time that suits you.
What is the minimum contract length?
Rolling monthly commitment on lower plans, 12 months commitment on higher plans.
Can I upgrade plans during my contract?
Yes. We'll pro-rate for any days remaining in your billing cycle.
How are user limits calculated?
There are two types of user in Receptive: Team Users and Customer Users. See how they're calculated here.
I have lots of freemium users, how do the customer limits apply in my case?
Talk to sales, we'll help.
What about security?
We take security seriously. Take a look at our security page and let us know if you have questions.