Plans & pricing

Choose the plan that best suits you

Available Add-ons

Need a specific feature from a different plan? Just add it on


  • Extra products icon
    Extra Products
  • Extra team icon
    Extra team
  • Extra customers icon
    Extra Customers
  • Salesforce icon
    Salesforce integration
  • Branding icon
    Branding
  • Team reports icon
    Team reports
  • Zendesk icon
    Zendesk integration
  • SAML SSO icon
    SAML SSO
  • Whitelabel domain icon
    Whitelabel domain SSL
  • Permissions icon
    Permissions
  • Customer Ananymity icon
    Customer Anonymity
  • CSV icon
    CSV exports
  • Datacenter icon
    Choice of datacenter
  • Custom legals icon
    Custom legals
  • Bronze
    Customer success bronze illustration
    • Kickoff call to get you off on the right foot
    • Customized implementation checklist
    • Quarterly updates with a CSM
    • Access to all of our best practices and how-to resources
  • Silver
    Customer success silver illustration
    • All Bronze +
    • Weekly planning and Q&A calls with designated CSM during implementation
    • Training sessions for each of your teams
    • Ongoing quarterly success calls with your CSM
  • Gold
    Customer success gold illustration
    • All Silver +
    • As needed planning and Q&A calls, slack, & emails with designated CSM during implementation
    • Hands on account setup
    • Workflow planning, setup, and optimization for each of your processes & teams
    • Customized training sessions for each team in your Receptive account
    • Goals and metrics planning & tracking
    • Ongoing monthly success calls with your CSM
    • New employee training

    Additional Customer Success Add-ons

  • Onsite training
    On site training
  • Customized training sessions image
    Customized training sessions for each of your teams
  • Hands on account setup image
    Hands on account setup
  • Workflow planning, setup, and optimization image
    Workflow planning, setup, and optimization
  • Best practices training image
    Best practices training
  • New employee training image
    New employee training
  • Goals and metrics planning image
    Goals and metrics planning

"It's unheard of for a brand new system and workflow to actually make our lives easier day to day right off the bat."

- Firefly

Frequently asked questions

Can I speak to sales?

Sure, please call or mail sales@receptive.io.

How can I pay?

Credit card payment available on all plans. Annual invoicing available on up-front annual plans.

Can I read some case studies?

Yes, have a read on our case study page.

Can I ask a question?

Yes, please email sales@receptive.io.

Can I get a demo?

Request a callback to see if Receptive is the right fit for you, if so, we can organise a demo at a time that suits you.

What is the minimum contract length?

Rolling monthly commitment on lower plans, 12 months commitment on higher plans.

Can I upgrade plans during my contract?

Yes. We'll pro-rate for any days remaining in your billing cycle.

I have lots of freemium users, how do the customer limits apply in my case?

Speak to sales, we'll help.

What about security?

We take security seriously. Take a look at our security page and let us know if you have questions.