Receptive CEO, Hannah Chaplin, spoke with Siftery about building a customer feedback product.
In this episode, Aly spoke with Melanie Walker of Magnus Health, and Doug Forester of Commissions Inc. Doug was hesitant to open out Receptive to his clients so Melanie helped to reassure any fears he had.
Introducing: Multiple Roadmaps
Jun 22 2017
It's now possible to create and manage multiple roadmaps using Receptive. Perfect for those with many different products...
Our latest update brings improved usability and more functionality when it comes to roadmapping and reporting.
Stop Asking your Customers what they Want!
May 31 2017
The ways that companies are collecting customer feedback are outdated and selfish. Here's how you should be doing it.
Customer Support and Product teams are like cats and dogs. They love to hate each other!
We Want Your Thoughts on Product Strategy!
May 10 2017
We're aiming to find out how SaaS companies use product strategy in their decision making. Come and help us.
The One Thing Trello Can't Do
May 3 2017
Trello is often used for managing customer feedback but when it comes to scaling up, you need a better system. Here's why...
How to Scale Up your Customer Success
May 2 2017
Aly Mahan spoke with Srajan Bhagat of Sauce Labs about his approach to scaling up customer success.
Introducing: Use your own Colors
Apr 25 2017
You can now change the color of Receptive to match your own branding for when customers provide feedback.
Hotjar's Christian Nussbaumer shares his tips for managing Customer Success at a large scale, including the Pomodoro Technique and focusing on the important tasks...